Update, 7:50 p.m. ET: AT&T says the issue has now been fixed, telling Gizmodo over email, “We collaborated with the other carrier to find a solution and appreciate our customers patience during this period.” The original article remains below.
AT&T customers across the U.S. are reporting major network issues on Tuesday that’s stopping them from making calls to people with other network carriers. DownDetector appears to show reports from customers at T-Mobile and Verizon as well, though both carriers tell Gizmodo they’re not experiencing outages and those reports are from people simply trying to reach AT&T users.
“There is a nationwide issue that is affecting the ability of customers to complete calls between carriers,” an AT&T spokesperson told Gizmodo. “The carriers are working as quickly as possible to diagnose and resolve the issue.”
The company told ABC News that calls to 911 are not impacted and should be working normally.
AT&T suffered a widespread outage across the country back in February that hampered not only voice calls but any connectivity on the network nationwide. Initial suspicions online saw users speculate it may have been the result of a cyberattack, a rumor that AT&T denied.
AT&T eventually apologized for the outage and offered customers a $5 credit. Some customers complained, but AT&T defended the rebate by saying it was roughly the “average cost of a full day of service.”
Other tech companies have experienced major outages recently, with ChatGPT down for thousands of users Tuesday morning. The first ChatGPT outage appears to have started around 3:00 a.m. ET and a second outage hitting around 10:30 am ET. Things appear to be back up and normal with the AI chatbot service as of Tuesday evening.
Hundreds of thousands of Facebook and Instagram users experienced a serious outage earlier this year and LinkedIn saw the same thing back in March. It seems a number of companies are just struggling to keep their sites up for a host of different reasons.
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